Insurance Terms Conditions

Exclusions and Conditions

The following conditions void the insurance coverage:

1. Driving Under Influence: Driving the vehicle under the influence of alcohol or drugs.

2. Unauthorized Drivers: Allowing anyone other than the booked customer to drive the vehicle.

3. Illegal Activities: Using the vehicle for any illegal activities.

4. Tyre Damage: Damage to car tyres due to driving habits or off-road driving.

5. Off-Road Driving: Driving the vehicle on off-road terrain.

6. Personal Belongings: Loss or damage to customer's personal belongings.

7. Video Documentation: Failure to take videos with the host at pickup and drop-off.

Important Notes

- Insurance coverage is exclusive of the above conditions.

- Customers are responsible for understanding and adhering to these conditions.

Declaration of Travel Plans

The customer must declare their correct travel plans and destination at the time of booking.

Failure to do so may result in:

• Insurance coverage being voided

• No claims being entertained

Insurance Claim Process

1. Damage Verification: Our Zonecar inspection surveyor verifies damages before processing claims.

2. Mandatory Video Documentation:

Customer and host record videos:

• Before booking starts (pick-up)

• At end of booking (drop-off)

Videos must include: date, time, and location.

3. No Video, No Claim: Insurance claims require video documentation.

By meeting these requirements, claims will be processed promptly and efficiently.

Note: This process is mandatory to ensure a smooth and fair claims process.

         I have read and agree to the Terms and Conditions

GUEST / LESSEE SIGNATURE

Incorrect Travel Plans

If the customer provides incorrect or misleading information regarding their travel plans and an accident occurs, the insurance coverage will not be applicable.

Eligibility and Exclusions

1. Age Requirement: Customers must be

22 years old or above to be eligible for insurance claims.

2. Prohibited Activities: Insurance claims will not be entertained for accidents or damages resulting from:

• Consumption of alcohol

• Use of drugs or other illegal substances

• Engagement in any illegal activities

3. Student Policy: Students are strictly prohibited from leasing and renting vehicles if they are under 22 years old. Insurance claims will not be entertained for students under this age.

Note: These conditions apply to all customers and are non-negotiable.

Important Notice

Before purchasing our insurance packages, please note:

1. Our Zonecar team will provide clear notice of the terms and conditions.

2. It is the customer's responsibility to read and understand all terms and conditions carefully.

Exceeding Limits or Standards

Insurance claims will be STRICTLY NOT ENTERTAINED if the customer:

• Exceeds the designated limits

• Crosses the standard insurance thresholds

• Drives above the speed limit of 100 km/h Adhering to the terms and conditions is essential to ensure a valid claim.

Confirmation of Understanding

Both the Customer and Host acknowledge that. they have:

1. Read the terms and conditions carefully.

2. Understood the requirements and limitations.

3. Agreed to adhere to the specified terms.

By proceeding, both parties confirm their understanding and acceptance of the terms and conditions.

         I have read and agree to the Terms and Conditions

GUEST / LESSEE SIGNATURE

INSURANCE EXCLUSIONS

Please note that our vehicle lease and rental service insurance policy excludes coverage for:

- Clutch damage or repairs

This exclusion applies to both:

- Customers (lessees)

- Hosts (vehicle owners)

By proceeding, you acknowledge and agree to these terms and conditions.

HOST NOTICE

Mandatory GPS Tracking System

Hosts are required to purchase our GPS tracking system, priced at ₹3,920 (inclusive of VAT and installation charges).

Existing GPS Devices

If the host already has their own GPS device, please note that:

- We are not responsible for the device's tracking functionality.

- Our insurance package will not be applicable.

No GPS, No Insurance Claim

Failure to purchase our GPS tracking system will result in the insurance package being rendered null and void for the host.

Host's Responsibility

If the host fails to purchase the mandatory GPS tracking system and the vehicle meets with an accident:

- The host will be solely responsible for any damages or losses.

- Our insurance policy, purchased by the customer, will not cover the host's liability.

It is the host's obligation to ensure the GPS tracking system is installed to avoid bearing full responsibility in the event of an accident.

Customer's Responsibility

If the customer chooses not to purchase our insurance policy and the vehicle meets with an accident:

- The customer will be solely responsible for all damages and losses.

- The customer will bear all costs associated with repairs, recovery, and any third-party claims.

By declining our insurance policy, the customer acknowledges and accepts full liability in the event of an accident.

         I have read and agree to the Terms and Conditions

GUEST / LESSEE SIGNATURE